Contact Us

We’re a small team and we read every message. Whether you have a question, a problem, or just want to say hello — we’ll get back to you.

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General Enquiries

Questions about MindCore AI, the app, or anything else.

hello@mindcoreai.eu

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Privacy & Data

Questions about your data, GDPR rights, or our privacy policy.

privacy@mindcoreai.eu

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Support

Having trouble with the app? We’ll help you get it sorted.

support@mindcoreai.eu

Send Us a Message

Fill in the form below and we’ll get back to you within 24 hours.

Frequently Asked Questions

Is MindCore AI free to use?

Yes — MindCore AI is free to download and includes a trial of the core features. Premium features including the Daily Hub, Guided Breathing, Mood History, Relax Audio, and Guided Sessions are available via a subscription.

Is my data private and secure?

Absolutely. We never sell your data, never use it for advertising, and everything you share stays within the app. All data is encrypted in transit and at rest. See our Privacy Policy for full details.

Is MindCore AI a replacement for therapy?

No. MindCore AI is a mental wellness companion and support tool, not a licensed therapy service. If you are in crisis or need professional mental health support, please reach out to a qualified professional or your local crisis service.

How do I cancel my subscription?

You can cancel your subscription at any time through your App Store or Google Play account settings. Your access continues until the end of your current billing period.

Which devices does MindCore AI support?

MindCore AI is available on iOS (iPhone and iPad) and Android devices. We recommend keeping your device updated to the latest OS version for the best experience.

How quickly will you respond to my message?

We aim to respond to all enquiries within 24 hours on business days. For urgent support issues, emailing support@mindcoreai.eu directly will get you the fastest response.